Chinese book-value millionaires facing anxious times ahead

The value of residential property as a proportion of the total value of household assets in China is more than double the level in the US. At 77.7 per cent …

How can advisers be sure they’re not boarding a sinking ship?

Later this month just over 600 financial advisers will sit the industry’s new professional competence exam. They’re the first cohort to submit to an exam developed by the Financial Adviser …

What a Morrison government might mean for financial advice reform

“I have opinions of my own, strong opinions, but I don’t always agree with them.” – George HW Bush, 41st President of the United States of America Opinions. We’ve all …

Why income advice is the new frontier for financial planners

Let’s imagine you’re running a financial planning business five years from now. You can generate a tailored plan for your clients automatically. You have software that figures out what advice …

The price of running a small business

If you are running a business – micro or small, medium or large – or if you are looking for work, read on; otherwise, this isn’t for you and there …

The price of running a small business

If you are running a business – micro or small, medium or large – or if you are looking for work, read on; otherwise, this isn’t for you and there …

To make a big change start small, start now, and start with yourself

At CoreData we have recently embarked on a discipline of filling in timesheets correctly and submitting them by close of business on Friday every week. It’s a small but important …

What catching footballs taught me about business intelligence

Recently I had the honour of playing as goalkeeper for a team in the 2018 ASEAN Futsal Club Championship in Yogyakarta, Indonesia, where we placed second, the best result of …

A guide to capturing the core-affluent consumer online

Online mortgage application systems are fast becoming a preferred way for “core-affluent” consumers to compare home-loan options and find loans, a new report by CoreData Research’s Mortgage Intelligence Unit (MIU) …

How to stop ‘customer-centricity’ being a meaningless mantra – part two

The challenge facing any organisation seeking to develop a truly customer-centric culture is how to get past paying lip service to an ideal and build a focus on customers into …

How to stop ‘customer-centricity’ being a meaningless mantra – part one

The inescapable mantra across businesses (even government) today, is that the “customer” is at the core of what they do – the idea that “we live to serve”. While many …

Why lazy customers could save you today but kill you tomorrow

In most businesses, customer apathy is not a good thing. If your customer is apathetic, they’re unlikely to feel loyal towards your business, let alone be an advocate for your …

The advantages of a more agile research approach in fast-changing markets

In an environment where there has never been more information readily available to all, consumers and business decision makers alike must have quicker access than ever before to deep research …

Distilling the signals from the noise to map a better path forward

I was once told that the words “data analytics” make business executives go deaf. They are barraged daily with articles, blogs, consultants, salesman, and colleagues talking to them about the …

Better together: why the ‘super collective’ is the future for advisers and licensees

Since the early 2000s when Financial Services Reform (FSR) introduced the concept of the Australian financial services licence (AFSL), licensees and advice businesses have generally developed as separate entities. Advice …