In a world where constant changes and an increasing compliance burden on both lenders and brokers are the new norm, careful consideration and implementation of policy and process changes post-royal …
Companies pursue the holy grail of improving customer engagement, but often without fully understanding what the term really means, and sometimes pursuing engagement with customers purely for its own sake. …
In the late winter of 2015, Sweden under its then-new Prime Minister Stefan Loven – ex-welder, ex-unionist and minority Government holder – became the first country to enter negative interest …
Two men are arrested after holding up a bank and held separately for questioning by the police. How should each of the thieves behave to achieve the optimal outcome? And …
The past 12 months have been nothing short of extraordinary as the first wave of changes driven by the Royal Commission rolled through the industry and as personal and company reputations …
The idea of nothing has an interesting history in mathematics, and there’s even a theory that the Catholic Church tried to outlaw the concept of zero because the idea of …
“The chief value of trail commissions to the recipient, to put it bluntly, is that they are money for nothing.” Commissioner Kenneth Hayne, Royal Commission into Misconduct in the Banking, …
The final report of the Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry will have to be some kind of masterpiece to meet all of the …
Like many Australians, I did a fair bit of travelling around the country over Christmas and New Year, which involved driving thousands of kilometres across NSW, Queensland and Tasmania. The …
Bugger Married at First Sight, the best TV ever is watching the Royal Commission on the feed while you are working, or better yet, listening to it as you attack yet another data …
For the first time in five years the broad sentiment of Australians has moved from mildly negative – to mildly positive. The broad trend in predicted improving economic conditions, along …
There are more Australian first home owners in the market today as a proportion of all home buyers than there have been for more than five years. The uptick – which …
As a property investor, I became worried about the high interest rate I was being charged on my variable-rate home loan, particularly after getting a letter in the mail notifying …
The four year retreat of first home buyers from market looks to have ended according to data released this week by the Australian Bureau of Statistics (ABS), indicating that the …
Over the last couple of weeks, I’ve been asked on numerous occasions by friends, family and colleagues my opinion on whether allowing early access to superannuation is a good idea. …
