Fishing in the muddy waters of the Chinese HNWI market

The population of Chinese mainland high-net-worth individuals (HNWIs) has increased dramatically over the past decade. According to a global wealth report issued by Knight Frank in 2018, the number of Chinese …

From the Catholic Church to Leonard Cohen: why zero point zero should frighten you

The idea of nothing has an interesting history in mathematics, and there’s even a theory that the Catholic Church tried to outlaw the concept of zero because the idea of …

A value chain in transition

The Australian wealth management value chain has evolved over the past six or seven years – from an opaque, conflict-riddled structure to one where the alignment of payments and value …

Can the Royal Commission possibly meet “community expectations”?

The final report of the Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry will have to be some kind of masterpiece to meet all of the …

Be authentically good when dealing with customers’ data

Business must earn trust or feel the heavy hand of government intervention. Tai Rotem explains. Time is running out for business to self-regulate how it uses customers’ data. Every time …

Dear Donald, Malcolm and Teresa; honestly, no one gives a flying frogs fat arse what you say any more (1)

Here’s something that we are taught very young; Our governments steer markets. We are taught what is decided in Canberra, in the White House, in Downing Street or in Bonn …

Bugger married at first sight – the best TV in Australia is The Royal Commission

Bugger Married at First Sight, the best TV ever is watching the Royal Commission on the feed while you are working, or better yet, listening to it as you attack yet another data …

Looking for clues

For a start I want to apologise to Robert Palmer for stealing the key line from his 1980 pop hit. Or maybe I want to apologise to Arthur Conan Doyle …

Speeding in the bitcoin lane

Like many Australians, I did a fair bit of travelling around the country over December and January, which involved driving thousands of kilometres across NSW, Queensland and Tasmania. The drives …

Coffee, emotions and customer-centric products

The world that we live in is overflowing with information. This information is easily accessible and using it to come to evidence-based conclusions can help us make the best decision …