Advice as a business is alive and well; advice as product distribution is not

In the short term, the exit of major financial institutions from the advice industry will cause disruption to advisers, and potentially to clients. But in the long run, it will …

Review: 76 Things I Hate About You, by Ken Hayne and the Destruction of Trust

In presentations by CoreData to financial planners, licensees and product manufacturers about the future of advice and distribution, there’s a slide we’ve titled “Ken Hayne and the Destruction of Trust”.  …

A value chain in transition

The Australian wealth management value chain has evolved over the past six or seven years – from an opaque, conflict-riddled structure to one where the alignment of payments and value …

Can the Royal Commission possibly meet “community expectations”?

The final report of the Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry will have to be some kind of masterpiece to meet all of the …

Does the Productivity Commission want to cut advisers out of the superannuation picture?

Concerns over conflicts of interest in financial advice have prompted the Productivity Commission to recommend a range of measures to help more superannuation fund members make better decisions about super …

Rethinking the risks and returns of misconduct

Like many Australians, I did a fair bit of travelling around the country over Christmas and New Year, which involved driving thousands of kilometres across NSW, Queensland and Tasmania. The …

Financial advisers going back to school – some more than others

Last week the Australian Securities and Investments Commission (ASIC) urged all existing financial advisers to make sure they are present and correct on the ASIC financial advisers register by December …

Can the Royal Commission create a new industry hero?

From myth and the first recorded stories in ancient history to present-day movie blockbusters, humans appear to be obsessed with the idea of the hero. The “hero’s journey” narrative pops …

The Royal Commission: the closer you get, the worse it looks

When Commissioner Kenneth Hayne submitted the interim report of the Royal Commission into Misconduct in the Banking, Superannuation and Financial Services industry to the Governor-General and the Parliament in September, …

If clients aren’t hearing your voice, who are they listening to?

Since the start of this year the reputation of financial planning has been battered by the Royal Commission. Control of the messages about the very real and significant benefits of …