Companies pursue the holy grail of improving customer engagement, but often without fully understanding what the term really means, and sometimes pursuing engagement with customers purely for its own sake. …
In the late winter of 2015, Sweden under its then-new Prime Minister Stefan Loven – ex-welder, ex-unionist and minority Government holder – became the first country to enter negative interest …
Two men are arrested after holding up a bank and held separately for questioning by the police. How should each of the thieves behave to achieve the optimal outcome? And …
The past 12 months have been nothing short of extraordinary as the first wave of changes driven by the Royal Commission rolled through the industry and as personal and company reputations …
Australia’s life insurance industry is facing significant headwinds, driven by regulatory reform, margin pressure and the evolving adviser landscape. The Life Insurance Framework (LIF) review, Protecting Your Super and Putting …
CHALLENGE Commonwealth Bank of Australia (CBA) has a network of mortgage brokers who are a vitally important part of the bank’s service offer in the lending sector. CBA approached CoreData …
THE CHALLENGE State Plus (formerly State Super Financial Services) is a financial advice and investment service traditionally catering to public sector employees. Facing fundamental changes to the organisation, the public …
CHALLENGE Prior to 2014, Equip Super had never conducted a survey of the employers who use the fund as a default fund at their workplace. Consequently, the fund lacked a …
CHALLENGE WSSA approached CoreData in 2016 to develop a robust Workplace Financial Wellness benchmark index to be published and promoted by WSSA on an ongoing basis. With an estimated annual …
CHALLENGE The Fred Hollows Foundation (FHF) is an international development organisation working towards eliminating avoidable blindness and improving Indigenous Australian health. As a non-governmental organisation, FHF relies on donations to …
CHALLENGE Swiss Re is a wholesale provider of reinsurance to insurance companies, mid-to-large-sized corporations and public sector clients. The group approached CoreData in 2016 seeking ways to turn research segments …
CHALLENGE REI Super is an industry fund for professionals working in the real estate industry. The fund recognised that its broad 30,000-strong membership base had varying needs, but lacked the …
CHALLENGE BT Financial Group recently launched its flagship investment and administration platform, BT Panorama. As part of the marketing of the platform to financial advisers and accountants, BT approached CoreData …
CHALLENGE Greenstone approached CoreData in 2015 looking for a way to optimise organic search results and reach a broader Australian online audience across three of its brands: Real Insurance, Australian …
CHALLENGE Bankwest engaged CoreData in 2014 to produce the Future of Business series, an annual suite of research reports on topics of relevance to one of the Business Bank’s key …
