Don’t Let The Royal Commission Do All The Talking

Well then. What a whirlwind the royal commission’s public hearings on financial advice were. Heads rolled – not least of all, the AMP chairman and CEO – and billions of …

The royal commission and the damage done

When the royal commission ends I will have a new job for Kenneth Hayne. I am going to pay him to record Australian poems for me to listen to. Not …

Rubbish in, rubbish out. The art of asking the right questions

Rubbish in, rubbish out. The art of asking the right questions My three-year old has just hit the “why” stage. “Where are we going mummy?” To the shops. “Why?” To …

It’s now or never for rebuilding trust with clients

Unless you have been living under a rock, which might actually have been a better option for some, the Royal Commission into Misconduct in the Banking, Superannuation and Financial Services …

Man in the Mirror: Advisers committed to making a change

A tourist is travelling through Ireland. He stops a local and asks for directions: “How do I get to Dublin?” The local earnestly responds: “Well, Sir, if I was going …

Bugger married at first sight – the best TV in Australia is The Royal Commission

Bugger Married at First Sight, the best TV ever is watching the Royal Commission on the feed while you are working, or better yet, listening to it as you attack yet another data …

Consumer sentiment and mortgage stress on the rise

For the first time in five years the broad sentiment of Australians has moved from mildly negative – to mildly positive. The broad trend in predicted improving economic conditions, along …

First home buyer volume flatlines

There are more Australian first home owners in the market today as a proportion of all home buyers than there have been for more than five years. The uptick – which …

The war on the banks – or the myth of the convenient monster

There is an idea that runs through literature that goes like this – if you want to create a simple and compelling narrative then you need to create a monster, …

White Paper – The Shock of the New

Excerpt The financial services industry is in a state of flux. As competition heats up and companies scramble for market share, there are some new kids on the block threatening …