Be authentically good when dealing with customers’ data

Business must earn trust or feel the heavy hand of government intervention. Tai Rotem explains. Time is running out for business to self-regulate how it uses customers’ data. Every time …

A new challenger in the quest to keep the customer

How time flies. About 10 years ago I was at an industry leaders meeting (over breakfast, because “leaders” get up early!!) and I was struggling with my decision to reach …

Western Australia’s segmented aged care market

Strong wealth and a growing proportion of Australians approaching retirement age will see the delivery of more luxury residential aged care offerings in the next five years. While a $550,000 …

Bugger married at first sight – the best TV in Australia is The Royal Commission

Bugger Married at First Sight, the best TV ever is watching the Royal Commission on the feed while you are working, or better yet, listening to it as you attack yet another data …

It ain’t me babe: a message to FASEA

It’s official. There’s a furore building among financial advisers over proposed education standards.  And the big surprise is that the noise isn’t coming from the usual quarters. We’re not hearing …

APRA Unintentionally Drives Massive Growth in the Non Bank Sector

One of the best proxies for what is happening in the housing market are the figures from Mortgage Broking Giant AFG – which reveal on a quarterly basis the home …

Harnessing content: three tips to improve your content marketing strategy

The content ‘bug’ has bitten marketers across all businesses: blogs, vlogs, infographics, interactive… content marketing has exploded. The challenge is in getting cut through with your content, making it something …

Developing a sound strategy: Have we lost the art of planning?

Developing a sound strategy: have we lost the art of planning? If you fail to plan, you plan to fail is one of the hackneyed sayings in business, yet many …
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