What does it involve?

The mystery shopping conducted by CoreData involves shoppers visiting financial organisations and reporting on the experience and service levels they receive.

Shoppers visit organisations as if they were normal customers, and in many cases they may well be.

Mystery shoppers evaluate various aspects of the customer experience as they move through the process of shopping for a financial product or service.

Shoppers collate and report back on their experience and their findings are used in aggregate in the composition of reports for our clients who use the information to better understand and improve their customer service and compliance levels.

If you feel you have something to contribute to the ongoing improvement of customer service in the banking and finance sector and like the idea of being paid to shop - CoreData mystery shopping could be perfect for you.

We welcome your application. Click here to join us for Mystery Shopping!

The CoreData Team